Assessing and managing the VoIP network presents a unique challenge from monitoring traditional data applications. For example, there is a significant difference between an email taking 15 seconds to be sent and a garbled VoIP phone conversation.
VoIP Aware enables one of a kind performance visibility into the quality of the VoIP experience using an easy to understand, graphical depiction of the call. This allows the user to drill down into each individual call to better understand the underlying degradation factors. VoIP Aware also distills this information to provide site level performance reports, allowing those who manage VoIP, and the infrastructure, to see where performance is degrading, and who it is being affected; clearly illustrating application (TCP) performance, as well as VoIP (UDP) performance, and thus their unique contention for infrastructure resources.